Emergency Duty Team Out-of-Hours Call Answering Service for Birmingham Children's Trust
Birmingham City Council · Awarded contract
AwardedEmergency Duty Team Out-of-Hours Call Answering Service for Birmingham Children's Trust
Awarded 01 Apr 2021
Awarded01 Apr 2021
Value£0.00
SupplierTelven Ltd T/A mplcontact
AgencyBirmingham City Council
RegionWest Midlands
CategoryPublic Services & Welfare
Ended 2y 7mo ago3y term
Awarded 1 Apr 2021Expired 31 Mar 2024
About
Birmingham City Council awarded a contract to Telven Ltd T/A mplcontact for an out-of-hours call answering service for the Birmingham Children's Trust Emergency Duty Team (EDT).
The service operates Monday to Thursday 17:15 to 08:45, Friday 17:15 to 08:45 Monday, and bank holidays, receiving calls, taking referral details, completing standard referral forms, and forwarding referrals to EDT immediately.
The contract is for a period of 3 years from 1st April 2021 to 31st March 2024.
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Emergency Duty Team Out-of-Hours Call Answering Service for Birmingham Children's Trust
Won by Telven Ltd T/A mplcontact · Birmingham City Council
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Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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