Oldham Metropolitan Borough Council · Find a Tender

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Tender: Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at Risk

Released 18 days ago

Closes16 Nov 2026

Likely valueEstimate£30K to £160KInflation adjusted

LocationNorth West

AgencyOldham Metropolitan Borough Council

SourceFind a Tender

CategoryPublic Services & Welfare

11 days leftCloses Mon, 16 Nov 2026

About

Local Authority is seeking a supplier for an out-of-hours emergency telephone service to provide housing advice and support to households at risk of homelessness outside standard operating times. The contract requires a telephone-based Out of Hours Emergency Homelessness Support Service enabling the Local Authority to meet its statutory responsibilities, offering Monday–Friday overnight support from 5pm–9am and full 24-hour support on Saturdays, Sundays and bank holidays. Based on historical spend the estimated contract value is circa £125,000 per annum, although this figure does not guarantee actual contract value or spend.

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Similar awarded contracts12

Likely value £30K to £160K

Out of Hours Emergency Telephone Handling Service for London Borough of HackneyPublic Services & WelfareAgilisys Ltd

£108,276

Out of Hours Call Handling Service for London Borough of HackneyPublic Services & WelfareSPS Doorguard Ltd

£226,380

Provision of Out-of-Hours Homelessness Advice Service to Borough Council of King's Lynn & West NorfolkPublic Services & WelfareNorse Group limited

£45,965

Out of Hours Call Handling and Homelessness Triage for Redcar & Cleveland Borough CouncilPublic Services & WelfareBeyond Housing Limited

£82,000

Agency spend history

Oldham Metropolitan Borough Council

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3 new public services and welfare tenders

Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Oldham Metropolitan Borough Council · Closes 16 Nov 2026

Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026

Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)Public Services & Welfare · Closes 25 Nov 2026

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