Tender: Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)

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Cheltenham Borough Council is seeking a supplier for an Advice and Inclusion service to support its Housing, Homelessness & Rough Sleeping Strategy 2023-28, focused on preventing homelessness by protecting individuals’ housing rights, challenging actions by private and social landlords, and helping people manage and avoid unmanageable debt. The service must take account of the rights and responsibilities introduced by the Renters’ Rights Act 2025. Where a landlord is found to be failing in their responsibilities, the supplier will refer cases to CBC’s Private Sector Housing Service subject to the tenant’s consent; if the tenant does not consent, the supplier will engage directly with the landlord to highlight breaches and seek remedy.