Tender: Advice and Inclusion Service for Homelessness Prevention and Debt Management – CBC

About

CBC is seeking a supplier for an Advice and Inclusion service to support its Housing, Homelessness & Rough Sleeping Strategy 2023-28. The service will focus on preventing homelessness directly by protecting individuals' rights in their homes and challenging actions by private and social housing landlords, and indirectly by helping people manage existing debt and preventing future unmanageable debt. The supplier must take account of the new rights and responsibilities for tenants and landlords in the Renters' Rights Act 2025. Where a landlord is found to be failing in their responsibilities the supplier will refer cases to CBC’s Private Sector Housing Service subject to the tenant’s consent; if the tenant does not consent, the supplier will engage directly with the landlord to highlight breaches and seek remedies.