Oldham Council · ProContract

Open

Tender: Out-of-Hours Emergency Housing Options Telephone Service for Local Authority

Released 16 days ago

Closes16 Nov 2026

Likely valueRough estimate£25K to £240KInflation adjusted

LocationNorth West

AgencyOldham Council

SourceProContract

CategoryPublic Services & Welfare

13 days leftCloses Mon, 16 Nov 2026

About

The Local Authority is seeking a supplier to provide an out-of-hours emergency housing options telephone service to meet legal requirements and enable the authority to fulfil its statutory responsibilities for households at risk of homelessness outside standard office times. The successful contractor will deliver a telephone-based Out of Hours Emergency Homelessness Support Service operating Monday–Friday 5pm–9am for overnight support and 24-hour cover Saturday–Sunday, and once the Metropolitan Place development is complete the service will operate from that facility; the contract includes potential 1+1 year extensions.

Tender breakdown

From 10 documents

£125Kstated value

TodayCloses16 NovStart1 Jan

Pulled from the tender documents by AI and may miss or misread details. Always check the official documents before you bid.

Documents10

Grouped by what each file is for

Tender documents3The main request: what they want, how to respond and the rules.

Scope and specifications1What is being bought: the work, standards and requirements.

Forms to return3Fill these in and send them back with your response.

Contract and conditions1The contract you would sign and its terms.

Other documents2Everything else attached to this tender.

Similar open tenders11

Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare

16 Nov 2026

Customer Care Services for Emergency Housing and William Lyons House Supported AccommodationPublic Services & Welfare

04 Nov 2026

Customer Care Officers for Emergency Housing and Resettlement – Blackpool Coastal Housing (William Lyons House & Emergency Accommodation)Public Services & Welfare

04 Nov 2026

24/7 Emergency Homeless Accommodation (May Place) and Targeted Rough Sleeping Outreach — Basingstoke and Deane 2027–2030Public Services & Welfare

26 Nov 2026

Similar awarded contracts12

Likely value £25K to £240K

Out of Hours Phone ServicePublic Services & WelfareDavies Group Limited

£75,000

Out of Hours Call Handling Service for London Borough of HackneyPublic Services & WelfareSPS Doorguard Ltd

£226,380

Provision of Out of Hours Telephone Service for Uttlesford District CouncilPublic Services & WelfareNorse Commercial Services Ltd

£25,000

Out of Hours Emergency Call Handling Services for Cheltenham Borough Homes and Cheltenham Borough CouncilPublic Services & WelfareSPS Doorguard Limited

£80,832

Agency spend history

Oldham Council

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3 new public services and welfare tenders

Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Oldham Council · Closes 16 Nov 2026

Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026

Customer Care Services for Emergency Housing and William Lyons House Supported AccommodationPublic Services & Welfare · Closes 4 Nov 2026

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