Out of Hours Emergency Telephone Handling Service for London Borough of Hackney
London Borough of Hackney · Awarded contract
AwardedOut of Hours Emergency Telephone Handling Service for London Borough of Hackney
Awarded 02 Apr 2023
Awarded02 Apr 2023
Value£108,276.00
SupplierAgilisys Ltd
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 2y 10mo ago9mo term
Awarded 2 Apr 2023Expired 31 Dec 2023
About
London Borough of Hackney awarded a contract to Agilisys Ltd for out of hours telephone handling services, providing emergency support for residents facing imminent risk to life or property.
The service covers situations such as homelessness, adult and child protection, urgent repairs, and highways incidents where the local authority has a statutory duty to support residents.
The contract value is £108,276.
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Out of Hours Emergency Telephone Handling Service for London Borough of Hackney
Won by Agilisys Ltd · London Borough of Hackney
£108Kawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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