Reading Borough Council · Awarded contract
Awarded

Award of Out-of-Hours Call Handling Service to The Answering Service Limited

Awarded 03 Jan 2017

View live tenders
Awarded03 Jan 2017
Value£50,000.00
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 6y 9mo ago3y 1mo term
Awarded 3 Jan 2017Expired 31 Jan 2020

Reading Borough Council awarded a contract to The Answering Service Limited for an out-of-hours call handling service covering emergency calls from the public and internal departments when council offices and call centres are closed.

The service operates 365 days a year, from 17:00 to 09:00 Monday to Friday and from 17:00 Friday to 09:00 Monday, for tenants and residents of Reading Borough Council, Affinity Housing Association, and Catalyst Housing Association.

The contract value is £50,000.

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