Out of Hours Call Handling Service for Chesterfield Borough Council
Chesterfield Borough Council · Awarded contract
AwardedOut of Hours Call Handling Service for Chesterfield Borough Council
Awarded 01 Jul 2026
Awarded01 Jul 2026
Value£32,006.00
SupplierSPS Doorguard Limite
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 8mo12mo term, 35% elapsed
Awarded 1 July 2026Expires 30 June 2027
About
Chesterfield Borough Council awarded a contract to SPS Doorguard Limite for the delivery of an out of hours call handling service.
The service covers calls outside the Authority's customer contact centre operating hours, including emergency out of hour repairs, supporting tenants locked out of properties, dog warden services, drainage, flooding, homelessness, emergency planning, and other ad hoc requests.
The contract was awarded via direct award through EEM071 under the PCR 2015 procurement regime, with a value of £32,006.
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Out of Hours Call Handling Service for Chesterfield Borough Council
Won by SPS Doorguard Limite · Chesterfield Borough Council
£32Kawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
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Est. value£1.2M – £1.8M
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