Provision of Out of Hours, Scheduled and Overflow Contact Centre Services for Accent Housing
Accent Housing · Awarded contract
AwardedProvision of Out of Hours, Scheduled and Overflow Contact Centre Services for Accent Housing
Awarded 25 Oct 2023
Awarded25 Oct 2023
Value£149,700.00
SupplierSPS Doorguard Limited
AgencyAccent Housing
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 12d ago3y term
Awarded 25 Oct 2023Expired 24 Oct 2026
About
Accent Housing awarded a contract to SPS Doorguard Limited for the provision of out of hours, scheduled, and overflow contact centre services.
The contract, valued at £149,700, includes out of hours call handling, planned/scheduled call handling, and overflow call handling.
The initial term is 36 months, with an option to extend by 2 x 12 months at Accent's discretion.
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Provision of Out of Hours, Scheduled and Overflow Contact Centre Services for Accent Housing
Won by SPS Doorguard Limited · Accent Housing
£150Kawarded
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Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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