Provision of Out of Hours Call Handling Service for RBH Repairs
ROCHDALE BOROUGHWIDE HOUSING LIMITED · Awarded contract
AwardedProvision of Out of Hours Call Handling Service for RBH Repairs
Awarded 30 Apr 2019
Awarded30 Apr 2019
Value£41,000.00
Suppliercommunity Gateway association
RegionNorth West
CategoryPublic Services & Welfare
Ended 6y 6mo ago1y term
Awarded 30 Apr 2019Expired 29 Apr 2020
About
Rochdale Boroughwide Housing Limited awarded a contract to Community Gateway Association for the provision of an out of hours call handling service for its emergency repairs.
The service manages calls reported between 17:00 and 08:00 Monday to Friday, and 24 hours on weekends and bank holidays throughout the year.
The contract value is AUD 41,000.
Similar open tenders12
TenderCloses
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare
06 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Servicing and Maintenance of Fire Alarm, Firefighting, Emergency Lighting and Safety Devices – London Borough of Hillingdon (11,000+ properties)Public Safety & Security
09 Nov 2026
Out-of-Hours Gas Service Checks for Domestic Properties – Derby HomesPublic Services & Welfare
25 Nov 2026
Day & Evening Services – London Borough of Hackney (Building-Based and Community Integrated Lots)Public Services & Welfare
30 Apr 2027
Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Mobility Units Installation, Repair and Maintenance for Council Housing – North & South Call-off ContractsHealth & Medical
25 Nov 2026
Advance Housing and Support Repairs Service — Responsive, Void and Planned Maintenance across Nine Geographic LotsConstruction
30 Nov 2026
General Building Maintenance, Emergency Callouts and Cyclical Redecoration – 2026Construction
20 Nov 2026
Health Access Worker Service for Rough Sleepers – City of London (12-Month Contract, £63,700)Health & Medical
27 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Provision of Out of Hours Call Handling Service for RBH RepairsPublic Services & WelfareCommunity Gateway Association
$38,000
Out of Hours Call Handling and Make Safe Repairs Service for Gateway Housing AssociationPublic Services & WelfareMorgan Sindall Property Services Limited
$300,000
Out-of-Hours Call Handling Service for Gateway Housing AssociationPublic Services & WelfareNATIONWIDE PROPERTY ASSISTANCE LTD
$80,000
Provision of Emergency Out-of-Hours Drainage Repair Services for Rochdale Boroughwide HousingWater & SanitationBUILDING HAPPY HOMES LIMITED
$100,000
Out of Hours Call Handling Service for Hightown Housing AssociationPublic Services & WelfarePinnacle Connect Limited
$9,000
Award of Out-of-Hours Call Handling Service to The Answering Service LimitedPublic Services & WelfareThe Answering Service Limited
$50,000
Out-of-Hours Call Handling Service for Broadacres Housing Association (2018-2022)Public Services & WelfareCoast & Country Housing Ltd - Business & Marketing Manag
$7,571.2
Out-of-Hours Call Handling Services for Citizen HousingPublic Services & WelfareORBIS PROTECT LIMITED
$476,282.88
Out of Hours Emergency Call Handling Services for Cheltenham Borough Homes and Cheltenham Borough CouncilPublic Services & WelfareSPS Doorguard Limited
$80,832
Award of Out of Hours Call Handling Service for Golden Lane HousingPublic Services & WelfareMCP Property Services Ltd
$87,000,000
Provision of Out-of-Hours Emergency Central Heating Repairs for Rochdale Boroughwide HousingConstructionSURE MAINTENANCE LIMITED
$30,000
Out of Hours Call Handling Service for London Borough of HackneyPublic Services & WelfareSPS Doorguard Ltd
$226,380
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public services and welfare tenders in North West in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Provision of Out of Hours Call Handling Service for RBH Repairs
Won by community Gateway association · ROCHDALE BOROUGHWIDE HOUSING LIMITED
£41Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public services and welfare tenders
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare · Closes 6 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
From your alert: Public Services & Welfare
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow community Gateway association and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public services and welfare contracts in North West?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public services and welfare tenders in North West by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
