Award of Out of Hours Call Handling Service for Golden Lane Housing
Golden Lane Housing Limited · Awarded contract
AwardedAward of Out of Hours Call Handling Service for Golden Lane Housing
Awarded 17 Mar 2025
Awarded17 Mar 2025
Value£87,000,000.00
SupplierMCP Property Services Ltd
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 7y 4mo9y term, 18% elapsed
Awarded 17 Mar 2025Expires 16 Mar 2034
About
Golden Lane Housing Limited awarded a contract to MCP Property Services Ltd for the Out of Hours (OOH) Call Handling Service across all regions.
This contract, valued at £87,000,000, is Lot 4 of a larger tender for repair, maintenance, and associated services covering circa 1,429 homes in England, Wales, and Northern Ireland.
The contract term is five years with options to extend for two further periods of twenty-four months, up to a maximum of nine years in aggregate.
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Award of Out of Hours Call Handling Service for Golden Lane Housing
Won by MCP Property Services Ltd · Golden Lane Housing Limited
£87.0Mawarded
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Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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