Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Nottinghamshire County Council · Awarded contract
AwardedTelephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Awarded 30 Sep 2025
Awarded30 Sep 2025
Value£28,800.00
SupplierNetcall
RegionNORTH EAST,NORTH WEST,YORKSHIRE AND THE HUMBER,EAST MIDLANDS,WEST MIDLANDS,EAST OF ENGLAND,LONDON,SOUTH EAST,SOUTH WEST
CategoryTelecommunications
Expires in 1y 11mo3y term, 36% elapsed
Awarded 30 Sept 2025Expires 30 Sept 2028
About
Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
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Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Won by Netcall · Nottinghamshire County Council
£29Kawarded
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Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
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Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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