Inbound Telephony Services for Southend University Hospital NHS Foundation Trust

Awarded 31 Mar 2019

View live tenders
Awarded31 Mar 2019
Value£0.00
RegionUnited Kingdom
CategoryIT & Software
Ended 4y 7mo ago3y term
Awarded 31 Mar 2019Expired 30 Mar 2022

Southend University Hospital NHS Foundation Trust awarded a contract to Netcall Telecom Limited for inbound telephony services under Crown Commercial Services Framework RM1045 Lot 4.

The solution provides contact centre solutions, switchboard console, integrated appointment management, incident alerting, voice recognition and IVR, voicemail services, and an optional patient portal facility for management of appointment letters.

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