Contact Centre Maintenance and Support for United Lincolnshire Teaching Hospitals NHS Trust

Awarded 25 Mar 2025

View live tenders
Awarded25 Mar 2025
Value£149,256.00
RegionEast Midlands
CategoryIT & Software
Ended 1mo ago1y 6mo term
Awarded 25 Mar 2025Expired 23 Sept 2026

United Lincolnshire Teaching Hospitals NHS Trust awarded a contract to Netcall Technology Limited for maintenance and support services on its contact centre environment.

The contract is for 18 months with no extensions and has a value of £149,256.

It was awarded as a call-off contract via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.

Similar open tenders12

Security Systems Maintenance, Reactive Call-Outs and Remote Alarm Monitoring – Hampshire and Isle of Wight Healthcare NHS Foundation TrustPublic Safety & Security
04 Nov 2026
Healthcare and Forensic Services in Police Custody – Lincolnshire Police (10-Year Contract from Sept 2027)Health & Medical
30 Nov 2026
Construction, Repairs and Maintenance Framework – North Lincolnshire CouncilConstruction
30 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Bed Management Service for North Cumbria Integrated Care NHS Foundation Trust – Maintenance, Decontamination, Repair and Asset TrackingHealth & Medical
02 Dec 2026
Mobility Units Installation, Repair and Maintenance for Council Housing – North & South Call-off ContractsHealth & Medical
25 Nov 2026
Window Cleaning Services for Wirral NHS Trusts – 2026Health & Medical
30 Nov 2026
Fully Comprehensive Lift Maintenance & Repair Contract for Brunelcare — 55 Lifts at 20 Sites (Bristol & Somerset)Infrastructure
30 Nov 2026
Linen and Laundry Services for NHS Trusts – Lancashire and South CumbriaHealth & Medical
18 Nov 2026
Window Cleaning Services for Wirral University Teaching Hospital and Wirral Community Health & Care NHS TrustsHealth & Medical
20 Nov 2026
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software
31 Mar 2027
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare
06 Nov 2026

Other similar contracts12

Maintenance and Support for Contact Centre Environment at Lincolnshire Community Health Services NHS TrustIT & SoftwareNETCALL TECHNOLOGY LIMITED
$28,030
Contact Centre Telephony Upgrade for United Lincolnshire Hospitals NHS TrustIT & SoftwareNetcall Technology Limited
$91,680
Supply of On-Premise Contact Centre System to United Lincolnshire Hospitals NHS TrustIT & SoftwareNetcall Technology Limited
$80,305
Contact Centre PlatformIT & SoftwareNetcall Technology Limited
$639,112.8
Hosted Contact Centre Solution with Support and Managed Services for University Hospitals Birmingham NHS Foundation TrustIT & SoftwareNETCALL TECHNOLOGY LIMITED
$200,034
Fixed Telephone Solution - Maintenance, Support SIP and Network chargesTelecommunicationsI.P. INTEGRATION LIMITED
$1,719,482
Supply of Netcall Contact Centre Solution to University Hospitals Birmingham NHS Foundation TrustIT & SoftwareNETCALL TECHNOLOGY LIMITED
$81,777
Fixed Telephone Licensing, Maintenance, and Support for United Lincolnshire Teaching Hospitals NHS TrustTelecommunicationsI.P. INTEGRATION LIMITED
$438,443
Network Maintenance for United Lincolnshire Hospitals NHS Trust Digital NetworkIT & SoftwareTRUSTMARQUE SOLUTIONS LIMITED
$124,622.82
Supply of Automated Inbound Telephony System to York Teaching Hospital NHS Foundation TrustTelecommunicationsNETCALL TELECOM LIMITED
$209,855
Telephone Platform Hardware and Software Upgrade for United Lincolnshire Teaching Hospitals NHS TrustTelecommunicationsI.P. Integration Limited
$64,816.85
Cloud Contact Centre Implementation for United Lincolnshire Hospitals NHS TrustIT & SoftwareVodafone
$402,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in East Midlands in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow NETCALL TECHNOLOGY LIMITED and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in East Midlands by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.