Cloud Contact Centre Implementation for United Lincolnshire Hospitals NHS Trust
United Lincolnshire Hospitals NHS Trust · Awarded contract
AwardedCloud Contact Centre Implementation for United Lincolnshire Hospitals NHS Trust
Awarded 01 Feb 2023
Ended 9mo ago3y term
Awarded 1 Feb 2023Expired 31 Jan 2026
About
United Lincolnshire Hospitals NHS Trust awarded a contract to Vodafone for a Cloud Contact Centre to enable patients to access a digital platform, aiming to aid quicker response times.
The contract value is AUD 402,000.
Similar open tenders12
TenderCloses
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software
31 Mar 2027
Healthcare and Forensic Services in Police Custody – Lincolnshire Police (10-Year Contract from Sept 2027)Health & Medical
30 Nov 2026
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Voyager Intelligent Document Management System Contract — G-Cloud 14 (RM1557.14) Lot 2IT & Software
30 Nov 2026
Healthcare and Forensic Services for Lincolnshire Police Custody Suites – 10-Year ContractHealth & Medical
31 Jan 2027
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Pre‑Front Door Integrated Urgent Care Lead Provider – Coventry and WarwickshireHealth & Medical
14 Dec 2026
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026
NHS Resolution Pega Cloud Support, Maintenance and Development with CaseHub Licences (Pre‑Market Engagement)IT & Software
06 Nov 2026
LJMU RFI — Integrated Cloud Clinical, Booking and Activity Management Software for Clinical and Commercial Faculty ServicesIT & Software
06 Nov 2026
Continuing Healthcare (CHC) Nursing Home Beds Preferred Provider List – NHS Bedfordshire, Luton & Milton Keynes ICBHealth & Medical
28 Mar 2030
Integrated Urgent Care Services (NHS 111, Clinical Assessment & GP Out of Hours) – Essex, Norfolk & Suffolk (excl. Cambridgeshire & Peterborough)Health & Medical
11 Dec 2026
Other similar contracts12
Contract and supplierAwarded value
Award of VOIP Communications and Contact Centre Services to Vodafone LimitedTelecommunicationsVODAFONE LIMITED
$496,696
Provision of Mobile, Voice and Data Services to United Lincolnshire Teaching Hospitals NHS TrustTelecommunicationsVODAFONE LIMITED
$27,693
Provision of Cloud Contact Centre Service Platform to United Lincolnshire Teaching Hospitals NHS TrustIT & SoftwareAMAZON WEB SERVICES EMEA SARL
$168,000
Contact Centre Telephony Upgrade for United Lincolnshire Hospitals NHS TrustIT & SoftwareNetcall Technology Limited
$91,680
Provision of Mobile, Voice and Data Services to Lincolnshire Community Health Services NHS TrustTelecommunicationsVODAFONE LIMITED
$103,534
Contact Centre PlatformIT & SoftwareNetcall Technology Limited
$639,112.8
Provision of Mobile, Voice and Data Services to Lincolnshire Partnership NHS Foundation TrustTelecommunicationsVODAFONE LIMITED
$80,646
Supply of On-Premise Contact Centre System to United Lincolnshire Hospitals NHS TrustIT & SoftwareNetcall Technology Limited
$80,305
Provision of Mobile Voice and Data Services to NHS Lincolnshire Integrated Care BoardTelecommunicationsVODAFONE LIMITED
$26,100
Contact Centre Maintenance and Support for United Lincolnshire Teaching Hospitals NHS TrustIT & SoftwareNETCALL TECHNOLOGY LIMITED
$149,256
Maintenance and Support for Contact Centre Environment at Lincolnshire Community Health Services NHS TrustIT & SoftwareNETCALL TECHNOLOGY LIMITED
$28,030
Extension of Telephony Services for NHS England Call Centres by Vodafone LtdTelecommunicationsVodafone Ltd
$2,500,000
Suppliers similar to Vodafone8
SupplierContracts
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find IT and software tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Cloud Contact Centre Implementation for United Lincolnshire Hospitals NHS Trust
Won by Vodafone · United Lincolnshire Hospitals NHS Trust
£402Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software · Closes 31 Mar 2027
Healthcare and Forensic Services in Police Custody – Lincolnshire Police (10-Year Contract from Sept 2027)Health & Medical · Closes 30 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Vodafone and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Which suppliers do similar work to Vodafone?
Similar suppliers, by contracts won
1Vodafone Pty Limited55 contracts
2VODAFONE IRL PLC PO BOX NO 700 contracts
3VODACOM SERVICE PROVIDER(PTY)LTD0 contracts
Ask about tenders, suppliers or public bodies
Get started
Get IT and software tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
