Tender: Pre‑Front Door Integrated Urgent Care Lead Provider – Coventry and Warwickshire

About

NHS Coventry and Warwickshire Integrated Care Board is seeking a supplier for a single accountable Lead Provider in each area (Coventry – Lot 1, Warwickshire – Lot 2) to deliver a comprehensive Pre‑Front Door Integrated Urgent Care (IUC) model. The Lead Providers will be responsible for end-to-end design, mobilisation, delivery, clinical governance and continuous improvement of a whole-system urgent care pathway spanning NHS 111 interfaces, GP out-of-hours, UTC/MIU, ambulance conveyance alternatives, Emergency Department front-door streaming, same-day emergency care, diagnostics, community response and neighbourhood urgent care pathways. The ICB requires organisations with the scale, capability and system leadership to integrate interdependent services, urgent primary care, community response and mental health crisis interfaces rather than isolated components. The contract is expected to run for 5 years commencing 1 September 2027, with the Commissioner able to extend for up to a further 5 years; this is a Provider Selection Regime (PSR) Contract Notice and award is subject to the Health Care Services (Provider Selection Regime) Regulations 2023 (the Procurement Act 2023 does not apply). Bids must be submitted via the e-tendering portal (tender reference C477447).