Isle of Wight Council · Awarded contract

Awarded

Supply of Cloud-Based Omni-Channel Contact Centre Solution for Isle of Wight Council

Awarded 18 May 2025

View live tenders

Awarded18 May 2025

Value£307,810.79

SupplierCinos Limited

AgencyIsle of Wight Council

RegionSouth East

CategoryIT & Software

Expires in 1y 11mo3y 4mo term, 44% elapsed

Awarded 18 May 2025Expires 28 Sept 2028

About

Isle of Wight Council awarded a contract to Cinos Limited for a cloud-based omni-channel contact centre solution integrating with Microsoft Teams as the main corporate telephony system, replacing the current Avaya telephony system.

The contract, valued at £307,810.79, includes professional services, licenses, and ongoing support and maintenance.

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