Supply of Microsoft Teams Telephony and Contact Centre Solution to Surrey County Council
Surrey County Council · Awarded contract
AwardedSupply of Microsoft Teams Telephony and Contact Centre Solution to Surrey County Council
Awarded 06 Nov 2023
Awarded06 Nov 2023
Value£6,000,000.00
Supplier4net Technologies Ltd
AgencySurrey County Council
RegionUnited Kingdom
CategoryTelecommunications
Expires in 0d3y term, 100% elapsed
Awarded 6 Nov 2023Expires 5 Nov 2026
About
Surrey County Council awarded a contract to 4net Technologies Ltd for the supply of a Microsoft Teams Voice solution with integrated Microsoft certified contact centre and associated SIP / Call plan network services.
The contract, valued at £6,000,000, covers a two-phase migration from the Councils' existing telephony environment to Teams Voice, including design, hardware, installation, configuration, and support services.
The procurement was conducted using Lots 4b and 4c of the Crown Commercial Service Network Services 3 framework.
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Supply of Microsoft Teams Telephony and Contact Centre Solution to Surrey County Council
Won by 4net Technologies Ltd · Surrey County Council
£6.0Mawarded
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Connect2Surrey Dynamic Purchasing System for Temporary Worker Agencies and Interim Contractors/Consultants – Preferred Provider ListingPublic Services & Welfare · Closes 31 Jan 2028
Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
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