Isle of Wight Council · Awarded contract
Awarded

Provision of Microsoft Teams Direct Routing and Cloud Telephony Migration for Isle of Wight Council

Awarded 01 Nov 2024

View live tenders
Awarded01 Nov 2024
Value£326,435.00
SupplierGamma Network Solutions Limited
AgencyIsle of Wight Council
RegionUnited Kingdom
CategoryTelecommunications
Expires in 1y 12mo4y term, 50% elapsed
Awarded 1 Nov 2024Expires 31 Oct 2028

About

Isle of Wight Council awarded a contract to Gamma Network Solutions Limited for the provision of resilient MS CloudUCX Enhanced service, based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS.

The service replaced the council's existing on-premise telephony solution, enabled Microsoft Teams for inbound and outbound PSTN calls via Teams Direct Routing, and assisted with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach.

The contract is a combination of services and supplies.

The initial term is 3 years (01 November 2024 - 31 October 2027) at a cost of £248,435 including one-off costs, and if the 12-month extension is utilised (until 31 October 2028) the whole life cost will be £326,435.00.

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