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Tender: Direct Payment Payroll and Managed Account Services Framework – Southend-on-Sea City Council

Released 12 months ago

Closes02 Dec 2026
Likely valueEstimate£110K to £540KInflation adjusted
LocationSouthend-on-Sea, East of England
SourceFind a Tender
CategoryPublic Services & Welfare
29 days leftCloses Wed, 2 Dec 2026

Southend-on-Sea City Council is seeking suppliers to join a Framework Agreement via a Dynamic Market (Light Touch Regime) to provide Direct Payment payroll and managed account services for Adult and Social Care. The contract is for an initial 6 months with an option to extend for up to a further 6 months. The services will support direct payments provided under Section 31–33 of the Care Act 2014 and the Care and Support (Direct Payments) Regulations 2014, and where applicable Section 117 of the Mental Health Act 1983 and the Children and Families Act 2014, enabling individuals to arrange their own care and support; where personal assistants are employed the individual or their authorised person is the legal employer. Successful suppliers will be made available for selection by the Council’s service users, who will contact and contract with suppliers through the Framework Agreement.

This could suit payroll and managed-account providers with experience in adult social care direct payments and employer responsibilities for personal assistants. Key considerations include ensuring compliance with the Care Act and Direct Payments Regulations (and relevant Mental Health or Children’s legislation where applicable), readiness to be selected directly by service users, and the short initial term of 6 months with an optional 6-month extension.

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