Provision of Case History Analysis Services to the Housing Ombudsman Service
Awarded 02 Dec 2019
About
The Housing Ombudsman Service awarded a contract to Clanchatton Birmingham Limited for short-term business process outsourcing services to provide documentary case history analysis on housing complaint cases.
The supplier produces case history synopses of individual complaints to support the Ombudsman in determining appropriate redress for tenants of member landlords.
The contract, valued at AUD 180,000, addresses a backlog of cases within the Ombudsman's remit.
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