London Borough of Brent · ProContract

Open

Tender: Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027

Released 14 days ago

Closes23 Nov 2026

Likely valueEstimate£230K to £410KInflation adjusted

LocationLondon

AgencyLondon Borough of Brent

SourceProContract

CategoryHealth & Medical

16 days leftCloses Mon, 23 Nov 2026

About

The Council is seeking a provider for the Independent Health Complaints Advocacy Service (IHCAS) to empower and support clients, their family, carer or representative to pursue complaints or grievances related to any aspect of care or treatment received from NHS-funded services and to assist them in finding a resolution. The service will also support clients’ complaints concerning health and social care services and will guide clients through the appropriate complaints processes of the service they accessed. The contract is for a period of three years with an option to extend by two years, proposed to start on 1 April 2027 with a proposed contract value of £300,000.

Documents21

Grouped by what each file is for

Tender documents2The main request: what they want, how to respond and the rules.

Scope and specifications1What is being bought: the work, standards and requirements.

Forms to return3Fill these in and send them back with your response.

Pricing1Where your prices and rates go.

Contract and conditions3The contract you would sign and its terms.

Reports and background1Studies, reports and plans to read for context.

Guides and policies3Background: buyer policies, guides and portal instructions.

Other documents7Everything else attached to this tender.

Similar open tenders11

Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical

23 Nov 2026

Tameside Independent Advocacy Service – IMHA, IMCA, Care Act and NHS Complaints SupportPublic Services & Welfare

02 Dec 2026

Tameside Independent Advocacy Service – Person-Centred IMHA, IMCA, Care Act & NHS Complaints AdvocacyPublic Services & Welfare

02 Dec 2026

Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare

16 Nov 2026

Similar awarded contracts12

Likely value £230K to £410K

Provision of Independent Health Complaints Advocacy Service for Isle of Wight CouncilPublic Services & WelfareSwan Advocacy Network

£191,150

Provision of Independent Complaints Advocacy Service (ICAS) in BarnsleyPublic Services & WelfareDIAL BARNSLEY

£224,267

Award of Independent Complaints Advocacy Service (ICAS) to Cloverleaf Advocacy 2000 Limited by Barnsley Metropolitan Borough CouncilPublic Services & WelfareCloverleaf Advocacy 2000 Limited

£225,000

Provision of Independent Health Complaints Advocacy Service for Ealing CouncilPublic Services & WelfareVoiceAbility

£300,000

Agency spend history

London Borough of Brent

What London Borough of Brent has spent, year by year and by contract size, and who won the work.

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find health and medical tenders in London in one place.

This one came from ProContract. We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.

Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

More tenders like this one, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.

Instant or dailyGet an email when a match is published, or one summary a day.

Gmail

OutlookAny other inboxWorks with any email address

GovMarketto you

7:00 am

3 new health and medical tenders

Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · London Borough of Brent · Closes 23 Nov 2026

Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical · Closes 23 Nov 2026

Tameside Independent Advocacy Service – IMHA, IMCA, Care Act and NHS Complaints SupportPublic Services & Welfare · Closes 2 Dec 2026

From your alert: Health & Medical

Assess

Size up this tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.

Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow London Borough of Brent and the suppliers it buys from.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.

Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.

Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get health and medical tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month