Provision of Independent Health Complaints Advocacy Service for Ealing Council
Awarded 31 Mar 2021
About
London Borough of Ealing awarded a contract to VoiceAbility for the provision of an Independent Health Complaints Advocacy Service, effective 1st April 2021.
The service supports individuals in navigating complaints procedures for health services, assisting them in resolving complaints about care or treatment.
It meets legal requirements under the Health and Social Care Act 2012 and supports complaints related to health and social care services, including those within the remit of the Health Service Ombudsman and the Local Government Ombudsman.
The contract value is £300,000.
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