London Borough of Brent · Find a Tender
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Tender: Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030

Released 14 days ago

Closes23 Nov 2026
Likely valueEstimate£160K to £450KInflation adjusted
LocationLondon
SourceFind a Tender
CategoryHealth & Medical
16 days leftCloses Mon, 23 Nov 2026

Independent Health Complaints Advocacy Service (IHCAS) provider needed to empower and support clients, their family, carer or representative to pursue complaints or grievances about any aspect of care or treatment received from NHS-funded services and to assist in finding a resolution. The service will also support clients’ complaints concerning health and social care services and will guide clients through the appropriate complaints processes of the service they accessed, with a clear focus on empowering and supporting clients and their representatives. Contract start date is 1 April 2027 and contract end date is 31 March 2030, with a possible extension of up to 2 years.

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Likely value £160K to £450K

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London Borough of Brent

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