London Borough of Enfield · Awarded contract
Awarded

Provision of Independent Health Complaints Advocacy Service for NHS Complaints in Enfield

Awarded 31 Mar 2021

View live tenders
Awarded31 Mar 2021
Value£81,649.34
SupplierVoiceability
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 4y ago1y 7mo term
Awarded 31 Mar 2021Expired 31 Oct 2022

London Borough of Enfield awarded a contract to Voiceability for the Independent Health Care Advocacy Service (IHCAS), a free service supporting people through the NHS complaints process for all NHS-funded treatment and service provision.

The service includes information on how and to whom to complain, explanations of the complaints process and options at each stage, signposting to other organisations, information packs for self-representation, and advocate support when additional help is needed.

The contract value was £81,649.34.

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