East Sussex County Council · Awarded contract
Awarded

Award of Healthwatch and Independent Health Complaints Advocacy Service to East Sussex Community Voice CIC

Awarded 31 Mar 2022

View live tenders
Awarded31 Mar 2022
Value£2,340,000.00
RegionSouth East
CategoryPublic Services & Welfare
Expires in 5mo5y term, 92% elapsed
Awarded 31 Mar 2022Expires 30 Mar 2027

East Sussex County Council awarded a contract to East Sussex Community Voice CIC for the Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch service acts as the consumer champion for health and social care, listening to people to understand what matters most, influencing those with the power to change services, and empowering people to get the most from health and social care services.

The Independent Health Complaints Service (IHCAS) provides practical support and direction for individuals making or intending to make a Health Services complaint, assisting them in finding a resolution within the local authority area of East Sussex County Council.

The contract value is £2,340,000, and an extension option has been utilised, with the extension period running from 1st April 2025 to 31st March 2027.

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