Re-commissioning of Healthwatch and NHS Complaints Advocacy Services for Lewisham
Awarded 31 Mar 2020
About
London Borough of Lewisham awarded a contract to Your Voice in Health and Social Care for the re-commissioning of Healthwatch and NHS Complaints Advocacy Services, valued at £472,284.
The provider is responsible for delivering the six key roles of Healthwatch and the NHS Complaints Advocacy Service, with duties focused on informing local people about health and social care services and involving them in service scrutiny.
The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.
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