Isle of Wight Council · Awarded contract

Awarded

Provision of Independent Health Complaints Advocacy Service for Isle of Wight Council

Awarded 31 Mar 2022

View live tenders

Awarded31 Mar 2022

Value£191,150.00

SupplierSwan Advocacy Network

AgencyIsle of Wight Council

RegionUnited Kingdom

CategoryPublic Services & Welfare

Expires in 5mo5y term, 92% elapsed

Awarded 31 Mar 2022Expires 30 Mar 2027

About

Isle of Wight Council awarded a contract to Swan Advocacy Network for the provision of the Isle of Wight Independent Health Complaints Advocacy Service.

The service supports patients, service users, residents, their families, carers, or representatives with complaints or grievances related to any aspect of healthcare, including poor treatment or service provided through health services in England.

The provider empowers and supports individuals through the complaints procedures for health services, assisting them in finding a resolution, and may support individuals through to the Local Government Ombudsman or Health Service Ombudsman.

The contract, valued at £191,150, delivers services that meet the legal requirements as described in the Health and Social Care Act 2012 and any current or future regulations.

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