Awarded

Provision of Independent Complaints Advocacy Service (ICAS) in Barnsley

Awarded 31 Mar 2019

View live tenders
Awarded31 Mar 2019
Value£224,267.00
RegionYorkshire and The Humber
CategoryPublic Services & Welfare
Ended 4y 7mo ago3y term
Awarded 31 Mar 2019Expired 30 Mar 2022

Barnsley Metropolitan Borough Council awarded a contract to DIAL BARNSLEY for the provision of an Independent Complaints Advocacy Service (ICAS).

The contract, valued at £224,267, is funded directly by the NHS and supports the Council's recommissioning of the service.

The ICAS service is not commissioned to operate a general advocacy service and is required to signpost to and work with providers of other advocacy services, including Statutory Independent Mental Health Advocacy and Independent Mental Capacity Advocacy, and General Adults Advocacy.

The service is also required to develop close working relationships with other similar local services to support the development of pathways and improve customer journeys.

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