Award of Local Healthwatch and Independent Complaints and Advocacy Service (ICAS) Contract in Hull
Awarded 03 Sep 2017
About
Hull City Council awarded a contract to North Bank Forum for the provision of a revised Local Healthwatch Offer in Hull, including the Independent Complaints and Advocacy Service (ICAS), as required by the Health and Social Care Act 2012.
The contract has a maximum period of two years, with an option to extend for up to 12 months at the Council's discretion, and a total value of £332,770.
The service enables patients, children, families, adult social care users, and the wider public to have a local voice in health and social care services, covering seven statutory functions such as gathering views, making people's views known, promoting involvement, and providing advice and information.
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