Provision of Casework Assistance Services to the Housing Ombudsman
Housing Ombudsman · Awarded contract
AwardedProvision of Casework Assistance Services to the Housing Ombudsman
Awarded 15 Sep 2020
Awarded15 Sep 2020
Value£850,000.00
SupplierClanchatton Birmingham Ltd
AgencyHousing Ombudsman
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 4y 1mo ago2y term
Awarded 15 Sept 2020Expired 29 Sept 2022
About
The Housing Ombudsman awarded a contract to Clanchatton Birmingham Ltd for casework assistance services, involving the review of housing complaint case material and the completion of fully documented, impartial, and fair determinations based on case facts.
The contract, valued at AUD 850,000, required an expected output of approximately 75 completed cases per month from 01 November 2020 to 30 June 2021.
Similar open tenders12
TenderCloses
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical
23 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical
23 Nov 2026
Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)Public Services & Welfare
25 Nov 2026
Housing Support Services – Housing First, Outreach Tenancy Support and Supported Accommodation (Falkirk Council area)Public Services & Welfare
09 Nov 2026
Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare
16 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Insurance, Brokerage and Risk Management Services for Ardenglen Housing Association (3-year contract from 01.04.2027)Finance & Insurance
12 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Director of Operations Consultancy Services – Cadder Housing Association (Nov 2026 to 31 Mar 2027)Consultancy & Legal
12 Nov 2026
Children's Advocacy and Independent Visitors Service – Borough Council of Bolton (April 2027 start)Public Services & Welfare
26 Nov 2026
Online Legal Research and Know‑How Service for Westminster City Council and Royal Brough of Kensington and CheleaConsultancy & Legal
06 Nov 2026
Children's Advocacy and Independent Visitors Service – Bolton Borough CouncilPublic Services & Welfare
26 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Outsourced Casework Support for Housing Ombudsman ServicePublic Services & WelfareCLANCHATTON BIRMINGHAM LIMITED
$180,000
Provision of Case History Analysis Services to the Housing Ombudsman ServiceConsultancy & LegalCLANCHATTON BIRMINGHAM LIMITED
$180,000
Consultancy Support for IT Case Management Requirements Gathering for Housing Ombudsman ServiceConsultancy & LegalPA consulting
$19,999
Outsourced Call Answering and Enquiry Service for Housing OmbudsmanPublic Services & WelfareOn Net Communications
$160,000
Award of Outsourced Casework Services to Sigma Financial Group by the Housing Ombudsman ServicePublic Services & WelfareSigma Financial Group
$181,000
Provision of Housing Ombudsman Service to London Borough of EnfieldPublic Services & WelfareHousing Ombudsman
$80,000
Membership to Housing Ombudsman Service by Stevenage Borough CouncilPublic Services & WelfareHOUSING OMBUDSMAN SERVICE
$75,128.68
Design, Development and Support of New Website for the Housing Ombudsman ServiceIT & SoftwareCONNECT INTERNET SOLUTIONS LIMITED
$35,000
Provision of Assessment Centre Services to the Housing Ombudsman ServiceConsultancy & LegalStrenghts Partnership Ltd
$28,680
Annual Subscription to Housing Ombudsman Service by Darlington Borough CouncilPublic Services & WelfareHousing Ombudsman Service
$40,000
Appointment of Service Complaints Adjudicator for Legal OmbudsmanConsultancy & LegalClaire Evans
$14,000
Award of Subscription to the Housing Ombudsman for Corporate Complaints SupportPublic Services & WelfareHOUSING OMBUDSMAN SERVICE
$100,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Provision of Casework Assistance Services to the Housing Ombudsman
Won by Clanchatton Birmingham Ltd · Housing Ombudsman
£850Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical · Closes 23 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Clanchatton Birmingham Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in United Kingdom?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
