COVID-19 Vaccination Helpline Call Handling Services by HGS UK Ltd for NHS England
NHS England · Awarded contract
AwardedCOVID-19 Vaccination Helpline Call Handling Services by HGS UK Ltd for NHS England
Awarded 01 Mar 2021
Awarded01 Mar 2021
Value£13,600,000.00
SupplierHGS UK Ltd
AgencyNHS England
RegionUnited Kingdom
CategoryHealth & Medical
Ended 5y 4mo ago4mo term
Awarded 1 Mar 2021Expired 29 June 2021
About
NHS England awarded a contract to HGS UK Ltd for the COVID-19 Vaccination Helpline, a telephony-based service that facilitates the booking of vaccine appointments for callers who have received an eligibility letter.
The contract value is £13,600,000.
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COVID-19 Vaccination Helpline Call Handling Services by HGS UK Ltd for NHS England
Won by HGS UK Ltd · NHS England
£13.6Mawarded
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Supply of COVID-19 Vaccines via Dynamic Purchasing System (UKHSA) 2024–2028Health & Medical · Closes 24 Sep 2028
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare · Closes 9 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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Key datesSite visit 14 Oct, closes 28 Oct
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