Provision of NHS App Contact Centre Services for COVID-19 Response
NHS Digital · Awarded contract
AwardedProvision of NHS App Contact Centre Services for COVID-19 Response
Awarded 15 Apr 2021
Awarded15 Apr 2021
Value£7,000,000.00
SupplierTeleperformance Ltd
AgencyNHS Digital
RegionUnited Kingdom
CategoryHealth & Medical
Ended 5y 5mo ago2mo term
Awarded 15 Apr 2021Expired 14 June 2021
About
NHS Digital awarded a contract to Teleperformance Ltd for contact centre services to support the COVID-19 crisis response, specifically mobilisation services for ID and verification processing and tier 1 technical support for the NHS Login and App Vaccines Scaling Service.
The contract was awarded through the Contact Centre Services (RM3815) framework call-off, with a value of AUD 7,000,000.
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Provision of NHS App Contact Centre Services for COVID-19 Response
Won by Teleperformance Ltd · NHS Digital
£7.0Mawarded
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Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software · Closes 31 Mar 2027
Provision of Mobile Diagnostic and Treatment Units – Countess of Chester Hospital NHS Foundation TrustHealth & Medical · Closes 2 Sep 2028
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
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