Provision of COVID-19 Contact Centre Services by Teleperformance Ltd for NHS Digital
NHS Digital · Awarded contract
AwardedProvision of COVID-19 Contact Centre Services by Teleperformance Ltd for NHS Digital
Awarded 15 Jun 2021
Awarded15 Jun 2021
Value£28,000,000.00
SupplierTeleperformance Ltd
AgencyNHS Digital
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 4y 7mo ago10mo term
Awarded 15 June 2021Expired 30 Mar 2022
About
NHS Digital awarded a contract to Teleperformance Ltd for the provision of contact centre services and related services to support the response to the COVID-19 crisis, specifically mobilisation services for ID and verification processing and tier 1 technical support.
The contract was procured under the RM3815 Contact Centre Services framework and is valued at AUD 28,000,000.
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Provision of COVID-19 Contact Centre Services by Teleperformance Ltd for NHS Digital
Won by Teleperformance Ltd · NHS Digital
£28.0Mawarded
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Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software · Closes 31 Mar 2027
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