Provision of COVID-19 Vaccine Certification Call Centre Services
Department of Health and Social Care : Department of Health and Social Care · Awarded contract
AwardedProvision of COVID-19 Vaccine Certification Call Centre Services
Awarded 16 May 2021
Awarded16 May 2021
Value£25,000,000.00
SupplierTELEPERFORMANCE LIMITED
RegionLondon
CategoryHealth & Medical
Ended 4y 10mo ago8mo term
Awarded 16 May 2021Expired 17 Jan 2022
About
Department of Health and Social Care awarded a contract to Teleperformance Limited for call centre services supporting COVID-19 vaccine certification, valued at AUD 25,000,000, for an eight-month period with an option to extend for six months.
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Provision of COVID-19 Vaccine Certification Call Centre Services
Won by TELEPERFORMANCE LIMITED · Department of Health and Social Care : Department of Health and Social Care
£25.0Mawarded
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Supply of COVID-19 Vaccines via Dynamic Purchasing System (UKHSA) 2024–2028Health & Medical · Closes 24 Sep 2028
Cumberland Council Framework for Community Pharmacy Public Health Services (EHC, Stop Smoking, Staff Flu Vaccinations)Health & Medical · Closes 31 Mar 2027
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
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