Supply of Stand-Alone Contact Centre Solution to Leeds Beckett University
Leeds Beckett University · Awarded contract
AwardedSupply of Stand-Alone Contact Centre Solution to Leeds Beckett University
Awarded 15 Apr 2024
Awarded15 Apr 2024
Value£342,000.00
SupplierVodafone Limited
AgencyLeeds Beckett University
RegionYorkshire and The Humber
CategoryIT & Software
Expires in 5mo2y 12mo term, 85% elapsed
Awarded 15 Apr 2024Expires 14 Apr 2027
About
Leeds Beckett University awarded a contract to Vodafone Limited for the procurement of a stand-alone Contact Centre solution providing interactive voice response (IVR), queueing and call recording, with potential support for omni-channel functionality including text, webchat, social media, WhatsApp and email.
The contract was awarded through the CCS Network Services 3 RM6116 framework, Lot 4c, with a value of AUD 342,000.
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Supply of Stand-Alone Contact Centre Solution to Leeds Beckett University
Won by Vodafone Limited · Leeds Beckett University
£342Kawarded
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