Tender: Fully Managed Coffee and Vending Service for New Velindre Cancer Centre, Cardiff

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Velindre University NHS Trust is seeking a supplier for a fully managed coffee and vending solution for the New Velindre Cancer Centre (nVCC) in Cardiff, covering equipment supply, installation, maintenance and ongoing managed vending services. The contract requires supply, delivery, installation and commissioning of coffee machines (including barista machines), coffee grinders, coffee vending machines and snack/cold drinks vending machines, plus planned preventative and reactive maintenance, repairs, replacement parts, telemetry, management information and reporting. The managed service element includes supply of beverages, food products and consumables, stock management, replenishment and merchandising, operation and management of vending and coffee services, revenue collection and customer refunds, management reporting and payment of an agreed revenue share to the Trust. The service must operate 24 hours per day, 7 days per week, support the Trust’s sustainability objectives and comply with all applicable food safety, health and safety and statutory requirements; the contract is for an initial three (3) year period with options to extend for three further twelve (12) month periods.