Provision of Temporary COVID-19 Welfare Call Centre for Hampshire County Council
HAMPSHIRE COUNTY COUNCIL · Awarded contract
AwardedProvision of Temporary COVID-19 Welfare Call Centre for Hampshire County Council
Awarded 30 Mar 2020
Awarded30 Mar 2020
Value£900,000.00
SupplierImpact Call Centre Ltd
AgencyHAMPSHIRE COUNTY COUNCIL
RegionSouth East
CategoryPublic Services & Welfare
Ended 6y 1mo ago6mo term
Awarded 30 Mar 2020Expired 29 Sept 2020
About
Hampshire County Council awarded a contract to Impact Call Centre Ltd for the provision of a temporary call centre to provide information, advice, and signposting for residents of Hampshire in relation to COVID-19, focusing on individuals advised to self-isolate for an extended period and their families.
The Council purchased call centre capacity from a supplier with existing infrastructure and workforce, as it lacked the capacity to provide the service itself.
The contract value was £900,000.
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Provision of Temporary COVID-19 Welfare Call Centre for Hampshire County Council
Won by Impact Call Centre Ltd · HAMPSHIRE COUNTY COUNCIL
£900Kawarded
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Care Support Services for Children with a Disability – Hampshire County Council Open Framework (1 Sept 2022, 4 years + 2-year option)Public Services & Welfare · Closes 31 Aug 2028
Care Support Services for Children with a Disability Framework – Hampshire County Council (Commenced 11 May 2026)Public Services & Welfare · Closes 11 Feb 2030
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
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