Provision of Contact Handling Services for Transport for London's Oyster Card Scheme
TRANSPORT FOR LONDON · Awarded contract
AwardedProvision of Contact Handling Services for Transport for London's Oyster Card Scheme
Awarded 31 Jul 2025
Awarded31 Jul 2025
Value£11,500,000.00
SupplierCAPITA PLC
AgencyTRANSPORT FOR LONDON
RegionLondon
CategoryTransport & Logistics
Expires in 2y 9mo4y term, 32% elapsed
Awarded 31 July 2025Expires 30 July 2029
About
Transport for London awarded a contract to Capita PLC for the provision of contact handling services, including a proportion of both telephony and written correspondence, for Transport for London's Oyster Card scheme.
The contract value is £11,500,000.
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Other similar contracts12
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Provision of Contact Handling Services for Transport for London's Oyster Card SchemeTransport & LogisticsJourneycall Limited
$11,500,000
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Provision of Contact Handling Services for Transport for London's Oyster Card Scheme
Won by CAPITA PLC · TRANSPORT FOR LONDON
£11.5Mawarded
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