TRANSPORT FOR LONDON · Awarded contract
Awarded

Award of Batch 3 Oyster Calls Contract to Journeycall Limited

Awarded 30 Apr 2016

View live tenders
Awarded30 Apr 2016
Value£3,000,000.00
RegionLondon
CategoryTransport & Logistics
Ended 6y 7mo ago3y 11mo term
Awarded 30 Apr 2016Expired 31 Mar 2020

Transport for London awarded a contract to Journeycall Limited for Batch 3 Oyster Calls under the TfL Contact Centre Framework, valued at AUD 3,000,000.

Similar open tenders12

Other similar contracts12

Award of Contact Centre Services for Oyster and Ticketing Support to Journeycall Limited by Transport for LondonTransport & LogisticsJourneycall Limited,
$8,696,964
Provision of Contact Handling Services for Transport for London's Oyster Card SchemeTransport & LogisticsJourneycall Limited
$11,500,000
Award of Oyster Card Fulfilment Services to Journeycall LimitedTransport & LogisticsJourneycall Limited
$600,000
Award of Contact Centre Services to Journeycall Limited by Transport for LondonTransport & LogisticsJourneycall Limited
$10,000,000
Provision of Written Oyster Ticketing and Application Query Responses for Transport for LondonTransport & LogisticsJourneycall Limited,
$2,500,000
Award of Batch 6 Oyster Calls Contract to Novacroft by Transport for LondonTransport & LogisticsCharles Novacroft Direct Limited trading as Novacroft,
$1,956,864
Oyster Call Handling Services for Transport for LondonTransport & LogisticsCharles Novacroft Direct Limited trading as Novacroft,
$3,690,938
Cycle Hire Contact Centre and Key Fulfilment Services by Journeycall LimitedTransport & LogisticsJourneycall Limited,
$2,506,947.59
Award of Batch 2 Oyster Calls Contract to Novacroft by Transport for LondonTransport & LogisticsCharles Novacroft Direct Limited trading as Novacroft,
$0
Call Centre and Key Fulfilment Services for Cycle Hire ContractTransport & LogisticsJourneycall Limited, 3
$1,050,000
Award of Customer Services Framework for TfL Contact CentresPublic Services & WelfareCapita Business Services,Journeycall Limited,Charles Novacroft Direct Limited
$0
Provision of Contact Handling Services for Transport for London's Oyster Card SchemeTransport & LogisticsCAPITA PLC
$11,500,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find transport and logistics tenders in London in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Journeycall Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get transport and logistics tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.