Transport for London · Awarded contract
Awarded

Cycle Hire Contact Centre and Key Fulfilment Services by Journeycall Limited

Awarded 30 Apr 2022

View live tenders
Awarded30 Apr 2022
Value£2,506,947.59
RegionLondon
CategoryTransport & Logistics
Ended 2y 6mo ago2y term
Awarded 30 Apr 2022Expired 29 Apr 2024

Transport for London awarded a contract to Journeycall Limited for call centre and key fulfilment services related to the Cycle Hire contract.

The contract value is AUD 2,506,947.59.

Similar open tenders12

Other similar contracts12

Call Centre and Key Fulfilment Services for Cycle Hire ContractTransport & LogisticsJourneycall Limited, 3
$1,050,000
Award of Contact Centre Services to Journeycall Limited by Transport for LondonTransport & LogisticsJourneycall Limited
$10,000,000
Award of Contact Centre Services for Oyster and Ticketing Support to Journeycall Limited by Transport for LondonTransport & LogisticsJourneycall Limited,
$8,696,964
Provision of Contact Handling Services for Transport for London's Oyster Card SchemeTransport & LogisticsJourneycall Limited
$11,500,000
Award of Batch 3 Oyster Calls Contract to Journeycall LimitedTransport & LogisticsJourneycall Limited
$3,000,000
Award of Oyster Card Fulfilment Services to Journeycall LimitedTransport & LogisticsJourneycall Limited
$600,000
Award of Customer Services Framework for TfL Contact CentresPublic Services & WelfareCapita Business Services,Journeycall Limited,Charles Novacroft Direct Limited
$0
Award of TfL Contact Centre Framework to Journeycall, Capita, and Charles NovacroftTelecommunicationsJourneycall Limited,Capita Business Services Limited,Charles Novacroft Direct Limited
$0
Re-tender of London Cycle Hire Scheme Bicycle Management and SupplyTransport & LogisticsSerco Limited; Serco House,
$79,737,414
Provision of Written Oyster Ticketing and Application Query Responses for Transport for LondonTransport & LogisticsJourneycall Limited,
$2,500,000
Passenger Assist Contact HandlingTransport & LogisticsJourneycall Limited
$100,000
Provision of Cycle Training and Support Services for Enfield CouncilEducation & TrainingCycling Instructor Ltd,Bikeworks,Cycle Confident Ltd
$744,000

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