Provision of Contact Centre Messaging and Music on Hold Managed Service
Cambridgeshire District Councils · Awarded contract
AwardedProvision of Contact Centre Messaging and Music on Hold Managed Service
Awarded 01 Dec 2017
Awarded01 Dec 2017
Value£24,000.00
SupplierPremier Business Audio
RegionEast of England
CategoryTelecommunications
Ended 5y 11mo ago3y term
Awarded 1 Dec 2017Expired 1 Dec 2020
About
Cambridgeshire District Councils awarded a contract to Premier Business Audio for a managed service covering contact centre messaging and music on hold.
The service includes designated account management, a dedicated studio help desk, order turnaround within three working days with emergency options, professional voice artists, high-quality recordings to contact centre standards, secure FTP delivery, guaranteed voice availability, and access to non-copyright music on hold.
The contract value is £24,000.
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Provision of Contact Centre Messaging and Music on Hold Managed Service
Won by Premier Business Audio · Cambridgeshire District Councils
£24Kawarded
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Live Performances & Music Workshops for Primary and Secondary Schools — East & South Cambridgeshire (14 Jun–9 Jul 2027)Arts & Culture · Closes 30 Nov 2026
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare · Closes 25 Nov 2026
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