Chelmsford City Council · Awarded contract
Awarded

Automated Dialing Service for Revenue and Benefits Debt Collection by Chelmsford City Council

Awarded 31 Aug 2025

View live tenders
Awarded31 Aug 2025
Value£45,000.00
RegionUnited Kingdom
CategoryIT & Software
Ended 2mo ago12mo term
Awarded 31 Aug 2025Expired 30 Aug 2026

Chelmsford City Council awarded a contract to Voicescape Limited for an automated dialing service for revenue and benefits debt collection, procured via a call-off from the G-Cloud 14 framework, valued at £45,000.

Similar open tenders12

Sandwell Council Last Chance Debt Recovery Enforcement Agent Service for Aged Council Tax DebtFinance & Insurance
19 Nov 2026
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Leasing and Deployment of Two Acoustic Camera Systems for Vehicle Noise Monitoring – Cheshire East CouncilPublic Safety & Security
27 Nov 2026
Enforcement Agency Services - Dynamic Purchasing System for Debt Collection (Places for People)Finance & Insurance
12 May 2029
Managed Debt Collection Services Framework – MSP to Manage FCA-Regulated AgenciesFinance & Insurance
27 Nov 2026
Leasing Two Acoustic Camera Systems to Monitor Vehicle Noise – Cheshire East CouncilPublic Safety & Security
27 Nov 2026
Direct Payment Payroll and Managed Account Services Framework – Southend-on-Sea City CouncilPublic Services & Welfare
02 Dec 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026

Other similar contracts12

Automated Debt Collection Platform for Luton Council's Revenues and Benefits DivisionFinance & InsuranceVoicescape Limited
$84,704.37
Automated Calling Service for South Tyneside HomesIT & SoftwareVOICESCAPE LIMITED
$75,500
Provision of Automated Rent Collection Engagement Solution for Luton CouncilIT & SoftwareVoicescape Limited
$123,600
Provision of Income Analytics and Engagement Service for Caseload and Collections by Voicescape LimitedIT & SoftwareVoicescape Limited
$255,000
Revenue and Benefits Collection Service for South Tyneside CouncilPublic Services & WelfareVOICESCAPE LIMITED
$88,750
Supply of AI-Powered Customer and Debtor Engagement Platform to Newcastle City CouncilIT & SoftwareVOICESCAPE LIMITED
$249,000
Supply of Automated Rent Collection System with Additional Modules to City of Doncaster CouncilIT & SoftwareVOICESCAPE LIMITED
$82,400
CPU 8239 - Housing Services Automated DiallerIT & SoftwareVoicescape Limited
$80,000
Award of Managed Service Platform for Rent Collection, Surveys & Appointments to Voicescape LimitedIT & SoftwareVOICESCAPE LIMITED
$66,835
Supply of Voicescape Caseload Manager and Collections AI Income Analytics and Automation Service to South Tyneside CouncilIT & SoftwareVoicescape Limited
$387,560
Voicescape 12-Month Proof of Concept for Automated Outreach and Behavioural Insight by Durham County CouncilIT & SoftwareVOICESCAPE LIMITED
$36,093
Implementation of Voicescape Managed Service Platform and Rent Collection Module for Rotherham Metropolitan Borough CouncilIT & SoftwareVOICESCAPE LIMITED
$238,000

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in United Kingdom in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Voicescape Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in United Kingdom by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.