Provision of Income Analytics and Engagement Service for Caseload and Collections by Voicescape Limited
Cambridge City Council · Awarded contract
AwardedProvision of Income Analytics and Engagement Service for Caseload and Collections by Voicescape Limited
Awarded 01 Aug 2026
Awarded01 Aug 2026
Value£255,000.00
SupplierVoicescape Limited
AgencyCambridge City Council
RegionEast of England
CategoryIT & Software
Expires in 1y 9mo2y term, 13% elapsed
Awarded 1 Aug 2026Expires 31 July 2028
About
Cambridge City Council awarded a contract to Voicescape Limited for the provision of income analytics and engagement services for caseload and collections.
The contract, valued at AUD 255,000, was procured under the PA 2023 regime via a Request for Quotation (RFQ) process.
Similar open tenders12
TenderCloses
Income Recovery IT Solutions – Soft Market Testing for Rent Collection Automation and Arrears ReductionIT & Software
13 Nov 2026
Secure Cash and Valuables Collection and Banking Services – Liverpool City CouncilFinance & Insurance
18 Nov 2026
Council Photography Services Framework for Events, Campaigns and CommunicationsArts & Culture
05 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Secure Cash, Coin and Cheque Collection and Banking Services – Liverpool City CouncilFinance & Insurance
18 Nov 2026
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026
Valuation Reports for Non-Treasury Investments – Fair Value & Expected Credit Loss for Warwickshire County CouncilFinance & Insurance
27 Nov 2026
All-Age Independent Advocacy Service for Cornwall and Isles of Scilly – Cornwall Council contract starting 01 April 2027Public Services & Welfare
12 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Children's Advocacy and Independent Visitors Service – Borough Council of Bolton (April 2027 start)Public Services & Welfare
26 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Supply of Voicescape Caseload Manager and Collections AI Income Analytics and Automation Service to South Tyneside CouncilIT & SoftwareVoicescape Limited
$387,560
Supply of Income Analytics and Automation Solution to Stockport Homes LimitedIT & SoftwareVoicescape Limited
$416,000
Income Analytics and Arrears Management Solution for Luton CouncilIT & SoftwareVoicescape Limited
$210,000
Income Analytics Caseload Manager Contract Awarded to VoicescapeIT & SoftwareVoicescape Limited
$80,000
Managed Platform Service for Collections and Feedback by Voicescape LimitedIT & SoftwareVOICESCAPE LIMITED
$68,210.1
Supply of Voicescape Caseload Manager, Collections and Feedback to Berneslai HomesIT & SoftwareVOICESCAPE LIMITED
$420,000
Supply of Voicescape Collections Digital Engagement Platform to Rugby Borough CouncilIT & SoftwareVOICESCAPE LIMITED
$136,475
Award of Managed Service Platform for Rent Collection, Surveys & Appointments to Voicescape LimitedIT & SoftwareVOICESCAPE LIMITED
$66,835
Provision of Automated Rent Collection Engagement Solution for Luton CouncilIT & SoftwareVoicescape Limited
$123,600
Income Analytics and Engagement Service Awarded to Voicescape Limited by Flagship Housing GroupIT & SoftwareVoicescape Limited
$127,689
Implementation of Algorithmic Caseload Management Software for Rent and Service Charge Collection by London Borough of LewishamIT & SoftwareVoicescape Limited
$240,000
Supply of Rent Collection Engagement Solution to Luton CouncilIT & SoftwareVoicescape Limited
$37,399
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find IT and software tenders in East of England in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Provision of Income Analytics and Engagement Service for Caseload and Collections by Voicescape Limited
Won by Voicescape Limited · Cambridge City Council
£255Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Income Recovery IT Solutions – Soft Market Testing for Rent Collection Automation and Arrears ReductionIT & Software · Closes 13 Nov 2026
Secure Cash and Valuables Collection and Banking Services – Liverpool City CouncilFinance & Insurance · Closes 18 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Voicescape Limited and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins IT and software contracts in East of England?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get IT and software tenders in East of England by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
