Revenue and Benefits Collection Service for South Tyneside Council
South Tyneside Council · Awarded contract
AwardedRevenue and Benefits Collection Service for South Tyneside Council
Awarded 30 Apr 2022
Awarded30 Apr 2022
Value£88,750.00
SupplierVOICESCAPE LIMITED
AgencySouth Tyneside Council
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 2y 6mo ago2y term
Awarded 30 Apr 2022Expired 29 Apr 2024
About
South Tyneside Council awarded a contract to Voicescape Limited for revenue and benefits collection services, valued at AUD 88,750.
Similar open tenders12
TenderCloses
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare
25 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare
25 Nov 2026
Delivery of Community Services for Eastleigh Borough Council (Apr 2027–Mar 2029, optional to Mar 2030, £45,000 p.a.)Public Services & Welfare
23 Nov 2026
Secure Cash and Valuables Collection and Banking Services – Liverpool City CouncilFinance & Insurance
18 Nov 2026
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026
Free Debt Counselling and Welfare Rights Advice Service for Vulnerable Residents – Argyll and Bute CouncilPublic Services & Welfare
20 Nov 2026
Bristol City Council Translation and Interpreting Services Framework 2027Consultancy & Legal
20 Nov 2026
Secure Cash, Coin and Cheque Collection and Banking Services – Liverpool City CouncilFinance & Insurance
18 Nov 2026
Herefordshire Countywide Sensory Impairment Rehabilitation Service for Adults (18+)Health & Medical
13 Nov 2026
Advocacy Services for Beacon Centre – 12‑Month Contract (NELFT & North London NHS FT)Health & Medical
16 Nov 2026
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
Banking and Merchant Payment Services Contract – South Ayrshire CouncilFinance & Insurance
26 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Award of Managed Service Platform for Rent Collection, Surveys & Appointments to Voicescape LimitedIT & SoftwareVOICESCAPE LIMITED
$66,835
Supply of Voicescape Caseload Manager and Collections AI Income Analytics and Automation Service to South Tyneside CouncilIT & SoftwareVoicescape Limited
$387,560
Automated Debt Collection Platform for Luton Council's Revenues and Benefits DivisionFinance & InsuranceVoicescape Limited
$84,704.37
Supply of Rent Management Software to South Tyneside HomesIT & SoftwareVOICESCAPE LIMITED
$387,560
Automated Calling Service for South Tyneside HomesIT & SoftwareVOICESCAPE LIMITED
$75,500
Supply of Voicescape Collections Digital Engagement Platform to Rugby Borough CouncilIT & SoftwareVOICESCAPE LIMITED
$136,475
Provision of Income Analytics and Engagement Service for Caseload and Collections by Voicescape LimitedIT & SoftwareVoicescape Limited
$255,000
Supply of Rent Collection Engagement Solution to Luton CouncilIT & SoftwareVoicescape Limited
$37,399
Digital Resident Engagement Service for Tameside CouncilIT & SoftwareVoicescape Limited
$135,000
Award of Enabler & Involvement Worker Service to Your Voice Counts by South Tyneside CouncilPublic Services & WelfareYour Voice Counts
$307,284
Implementation of Voicescape Managed Service Platform and Rent Collection Module for Rotherham Metropolitan Borough CouncilIT & SoftwareVOICESCAPE LIMITED
$238,000
Automated Dialing Service for Revenue and Benefits Debt Collection by Chelmsford City CouncilIT & SoftwareVoicescape Limited
$45,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public services and welfare tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Revenue and Benefits Collection Service for South Tyneside Council
Won by VOICESCAPE LIMITED · South Tyneside Council
£89Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public services and welfare tenders
Children's Direct Payment Support Service – Cumberland Council (from 1 April 2027)Public Services & Welfare · Closes 25 Nov 2026
Children’s Direct Payment Support Service – Cumberland CouncilPublic Services & Welfare · Closes 25 Nov 2026
From your alert: Public Services & Welfare
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow VOICESCAPE LIMITED and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public services and welfare contracts in United Kingdom?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public services and welfare tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
