Provision of On-Hold Music and Messaging Services for Cambridge City Council Contact Centre
Cambridgeshire District Councils · Awarded contract
AwardedProvision of On-Hold Music and Messaging Services for Cambridge City Council Contact Centre
Awarded 01 Dec 2020
Awarded01 Dec 2020
Value£50,000.00
SupplierPremier Business Audio
RegionEast of England
CategoryTelecommunications
Ended 2y 11mo ago2y 12mo term
Awarded 1 Dec 2020Expired 30 Nov 2023
About
Cambridgeshire District Councils awarded a contract to Premier Business Audio for a managed service providing messaging and music on hold for Cambridge City Council's contact centre.
The service includes designated account management, a dedicated studio help desk, order turnaround within three working days with emergency options, professional voice artists, high-quality recordings to contact centre standards, secure FTP delivery, guaranteed voice availability, and access to non-copyright music on hold.
The contract value is £50,000.
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Provision of On-Hold Music and Messaging Services for Cambridge City Council Contact Centre
Won by Premier Business Audio · Cambridgeshire District Councils
£50Kawarded
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Live Performances & Music Workshops for Primary and Secondary Schools — East & South Cambridgeshire (14 Jun–9 Jul 2027)Arts & Culture · Closes 30 Nov 2026
Cambridgeshire Installation of Modular Ramps and Automated Entry Systems for Cambs Home Improvement AgencyPublic Services & Welfare · Closes 6 Nov 2026
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