Replacement of Contact Centre Telephony System for Cambridgeshire County Council
Cambridgeshire County Council · Awarded contract
AwardedReplacement of Contact Centre Telephony System for Cambridgeshire County Council
Awarded 30 Apr 2023
Awarded30 Apr 2023
Value£344,527.00
SupplierAmillan Limited
RegionUnited Kingdom
CategoryTelecommunications
Ended 6mo ago3y term
Awarded 30 Apr 2023Expired 29 Apr 2026
About
Cambridgeshire County Council awarded a contract to Amillan Limited for the replacement of its contact centre telephony system.
The existing system was no longer suitable for modern contact centre functionality, and the new system will provide the required capabilities.
The contract was procured through a further competition using CCS Framework 3808 Network Services 2 Lot 13: Contact Centre Services, with a value of AUD 344,527.
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Replacement of Contact Centre Telephony System for Cambridgeshire County Council
Won by Amillan Limited · Cambridgeshire County Council
£345Kawarded
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Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical · Closes 27 Nov 2026
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