Halton Borough Council · Awarded contract
Awarded

Provision of Contact Centre as a Service (CCaaS) to Halton Borough Council

Awarded 08 Nov 2024

View live tenders
Awarded08 Nov 2024
Value£326,939.80
RegionNorth West
CategoryIT & Software
Ended 1y 9mo ago3mo term
Awarded 8 Nov 2024Expired 18 Feb 2025

Halton Borough Council awarded a contract to 8x8 UK Limited for the provision of a Contact Centre as a Service (CCaaS) solution under a Call-Off Agreement from G-Cloud 13, Platform Service ID 312979246203545.

The contract, valued at £326,939.8, was terminated as of 18/02/2025.

Similar open tenders12

Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security
17 Nov 2026
Cloud Telephony Framework for Digital Care Services – NHS England (Prior Information Notice)IT & Software
31 Mar 2027
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical
27 Nov 2026
Dynamic Purchasing System for Temporary, Contractor and Interim Recruitment – Halton Borough Council (Connect2Halton)Public Services & Welfare
30 Aug 2030
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Flexible Employee Benefits Administration Service and Cloud Platform – Ofcom (from July 2027)IT & Software
30 Nov 2026
Alternative Provision Services for Hull City Council (7 Lots) – Contract from Sept 2027Education & Training
13 Nov 2026
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare
06 Nov 2026
NHS Resolution Pega Cloud Support, Maintenance and Development with CaseHub Licences (Pre‑Market Engagement)IT & Software
06 Nov 2026
Continuing Healthcare (CHC) Nursing Home Beds Preferred Provider List – NHS Bedfordshire, Luton & Milton Keynes ICBHealth & Medical
28 Mar 2030
Provision of CAMHs Tier 4 Beds and Associated Services — BNSSG AreaHealth & Medical
27 Nov 2026

Other similar contracts12

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find IT and software tenders in North West in one place.

We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow 8x8 UK Limited and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in North West by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.