NHS Commissioning Board · Awarded contract
Awarded

Provision of Cloud Telephony Services for NHS 111 Integrated Urgent Care

Awarded 31 Mar 2022

View live tenders
Awarded31 Mar 2022
Value£67,016,950.00
RegionUnited Kingdom
CategoryIT & Software
Ended 1y 7mo ago3y term
Awarded 31 Mar 2022Expired 30 Mar 2025

NHS Commissioning Board awarded a contract to Wavenet Limited for cloud telephony services to manage and route calls to contact-centre agents without locally installed hardware.

The services are intended for use by Integrated Urgent Care (IUC) providers responding to the 111 number, ensuring an equal standard of telephony services.

This is a three-year contract with options to extend for two plus two years, valued at AUD 67,016,950.

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