Award of Interim NHS 111 Telephonic Urgent Care Helpline Services
Awarded 31 Mar 2017
About
NHS Shared Business Services awarded a contract to Care UK for the provision of direct access, telephonic advice and support helpline services to respond to urgent healthcare concerns of patients across Brent, Hounslow, Harrow and Ealing.
The service includes clinical triage of patient requests to inform immediate advice on accessing emergency, urgent and routine health care services.
The interim contract, valued at AUD 4,028,622, ensures continuation of essential healthcare service provision while the contracting authority completes redesign work incorporating new NHS England service standards.
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